Refund policy

Because every item is custom-made for your order, we can only offer returns or exchanges under specific circumstances. We do not offer refunds or exchanges for buyer's remorse, incorrect sizing, or change of mind.

1. Accepted Returns (Manufacturing Errors): We offer a free replacement or full refund if the item arrives damaged, defective, or misprinted.

  • If your item is defective, please contact us at [Your Email Address Here] within 30 days of delivery.

  • Include clear photographic evidence of the defect (e.g., misprint, hole, damage) and your order number. We will process a replacement immediately at no cost to you.

2. Sizing Policy (No Returns for Size): We do not accept returns or exchanges for incorrect sizing. Please consult the Size Chart provided on every product page before placing your order.

3. Cancellations: Order cancellations are only accepted within 2 hours of purchase, as production often begins quickly after an order is placed.